"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts.
To return or exchange, please email us at nexxtgenclothing@gmail.com
Change of Mind Returns
If you change your mind about the products you have purchased from us online, we will refund the purchase price subject to the following conditions:
- Products purchased from us can be returned by the customer with proof of purchase;
- The returned items must not be, samples Beanies, socks (Due to hygiene reasons).
- All items will be returned to the original forms of payment, otherwise, an exchange or store credit will be issued;
- Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached).
- You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return; and
- In the case of online purchases, refunds will not include the cost of shipping, except as provided below.
Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.